Privacy Policy
Privacy Policy
Being Climefy, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our website (www.climefy.com), services, and digital tools.
1. Information We Collect
We collect the following types of information:
1.1. Personal Information
When you register for an account, enroll in a course, or use Climefy services, we may collect personal information, including but not limited to:
- Name
- Email address
- Contact details
- Payment information (when applicable)
1.2. Usage Data
We collect information related to your interactions with our website, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on our website
- Clickstream data and website interactions
1.3. Carbon Footprint Data
When you use Climefy’s carbon footprint calculators or digital integrations, we collect data based on your inputs, such as energy usage, travel information, and other emissions-related data to provide carbon footprint calculations for individuals and businesses.
1.4. Project Data for Carbon Offset Issuance and Certification
For businesses and project developers utilizing our Carbon Offset Issuance and Certification service, we collect data related to the verification and validation of your carbon reduction projects. This includes project documentation, emission reduction data, and verification details.
1.5. Marketplace Transaction Data
When you list or purchase carbon offsets through the Climefy Carbon Projects Marketplace, we collect transaction details, project information, and buyer/seller data to facilitate transactions and ensure transparency.
2. How We Use Your Information
Climefy uses the information collected for the following purposes:
2.1. Providing Services
We use your personal information to offer our services, such as calculating your carbon footprint, issuing carbon offsets, processing course enrollment in the Climefy Sustainability Academy, and providing ESG consultancy. For businesses using our Net Zero Journey or Eco-Friendly Partner Program, we use the data to track emissions reduction progress, verify contributions, and provide badges or certificates.
2.2. Communication
We may use your email address or phone number to send important updates, respond to inquiries, provide customer support, and deliver marketing communications (if you have opted in).
2.3. Analytics and Improvements
We use usage data to understand how visitors interact with our website, improve our services, and ensure optimal performance. This includes improving our carbon calculators, digital tools, and overall user experience.
2.4. Compliance and Legal Obligations
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Data Sharing and Disclosure
Climefy does not sell or share your personal information with third parties, except in the following cases:
3.1. Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, cloud hosting providers, and analytics platforms. These service providers are bound by confidentiality agreements and only have access to the information necessary to perform their functions.
3.2. Legal Compliance
We may disclose your information if required by law, such as to comply with legal processes, enforce our Terms and Conditions, or protect the rights, property, or safety of Climefy, our users, or others.
3.3. Carbon Offset and Registry Data
Information about carbon offsets issued or retired on the Climefy Registry is publicly available to ensure transparency in the carbon market. This data includes project details, carbon offset issuance, and retirement status but does not disclose personal information without consent.
4. Data Retention
Climefy retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For example:
- Account Information: Retained as long as you maintain an active account.
- Carbon Footprint Data: Retained to provide historical data for your use, such as past emissions reports.
- Project Data: Retained for the duration of carbon offset certification and any legal or compliance obligations.
Once the data is no longer required, we will securely delete or anonymize it.
5. Cookies and Tracking Technologies
Climefy uses cookies and similar tracking technologies to collect usage data and improve the functionality of our website. These technologies help us:
- Understand user preferences.
- Enhance user experience by remembering login sessions.
- Track visitor behavior for website analytics.
You can manage your cookie preferences through your browser settings, but disabling cookies may affect your experience with certain features on our website.
6. Data Security
Climefy takes data security seriously and implements technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
- Secure socket layer (SSL) encryption for data transmission.
- Access control protocols.
- Regular security audits and monitoring.
However, no data transmission over the internet or electronic storage is completely secure, and Climefy cannot guarantee absolute security.
7. Your Data Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access: Request access to the personal data we hold about you.
- Correction: Request that we update or correct any inaccurate information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Withdraw consent for marketing communications at any time by following the unsubscribe link in the email.
To exercise these rights, please contact us at support@climefy.com.
8. Third-Party Links
Climefy’s website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Climefy does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected data from a child, we will take steps to delete the information as soon as possible.
10. Changes to This Privacy Policy
Climefy may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates through email or prominent notices on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@climefy.com
By using Climefy’s website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.